How to Solve Disney Plus Not Working?

Victoria| 2022-07-04

Disney Plus is an online streaming video app like Netflix, HBO, etc. Disney plus provides you with an enormous catalog variety along with the different genres of movies and seasons. But users encounter multiple troubles while using Disney plus, like server and connection issues. Unfortunately, Disney plus services are restricted in some regions. Even though, in some regions, Disney Plus provides online streaming services, it still got a lot of glitches and bugs from time to time. We will guide you about these significant problems you encounter while using Disney plus and how to solve Disney plus not working issue.

7 Hacks to Solve Your Disney Plus Not Working

If you are using Disney Plus and want an exciting experience, then you should fix these petty issues. It will not only enhance your experience but also fix your Disney plus app not working and let you watch your favorite shows and movies like the upcoming Pinocchio Live-Action Remake.

Weak Signal Strength

If you are wondering; why is Disney plus not working? It may be due to weak signal strength. Check your internet connection as it should be stable and have good signal strength.

As streaming video requires a high-speed internet connection for better performance, we recommend you have an internet connection of 8MB or above.

Ping Drop

If your Disney Plus or Disney Plus downloads not working and meeting, troubleshoot the error, disconnect the internet connection and wait for 2-3 minutes.

Sometimes internet pings drop, and Disney plus can't load the library at such low connection speeds.

Reset Device

Even after disconnecting your internet, Disney plus still not working then; reset your internet device. It would be better if you could change the direction of your internet device if you encounter this problem often.

Stream Other Title

If you are struck with why is my Disney plus not working? You can find your answer here. Close your Disney Plus for a while and browse something else on Google or simply watch a video on YouTube.

  • If browsing and YouTube streaming go well, it is a problem from Disney plus' end; they will fix it ASAP or release the new patch.
  • If you are facing a problem with YouTube stream, same as in Disney plus, then the problem is at your end.


Usually, when developers release an update for any application, you might not get the notification, or sometimes it just slips away from your sight.

So, if your Disney plus app is not working, check for an update. If an update is available, then updating the Disney plus app will solve your Disney plus not working problem.

Cache and Cookies

Clear your browser cache and cookies. Browsers store temporary data on your device, which are used to load websites and their contents faster. Caches and cookies accumulate over time and could slow down the performance of your browser and apps running behind it.

Caches and cookies most often corrupt your data and logins, which might cause your Disney plus not working well.

Reinstall App

Is your Disney plus not working well? It may be due to different errors in a row. Sometimes Disney plus app works like crazy and closes the application automatically. You need to uninstall and reinstall the application, but you must clear all browsing data before reinstalling it. 

Disney Plus Common Errors & How to Solve Disney Plus Not Working

Disney plus is a fantastic app for watching your favorite movies and seasons, but some common errors in Disney plus can cause Disney plus not working and might ruin your movie night.

 Below are the most encountered errors in Disney Plus and a guide on how to solve those errors.

Error Code 42

Suppose Disney plus is not working on your Samsung or Roku smart TV. Go to and check Disney servers. Sometimes Disney plus go down due to server issue. In case you can find a temporary outage, wait for some time and try again. For more information, you can also visit Q&A About Disney Plus on Roku forums.


Error Code 73

Users from America can only watch Disney Plus actively. Outside of the USA, Disney plus does not work well. You need to have a virtual private network to use Disney out of the USA.

Disney plus can detect your VPN and block it, so the best way to fix this is to use VPN Tor Guard, which is effective as compared to other VPNs

Error Code 83

The slow or unstable internet causes this error. Slow internet can be the reason your Disney plus is not working.

This error can also occur when your smart TV is not responding to the internet for any reason. So simply turn off your smart TV and restart it.

Disney Plus Not Working on Firestick

The users of Firestick mostly encounter the same question why Disney plus is not working? Although Disney plus has some weak ends and lack of performance on their side, they frequently upgrade their application for users. But every time the error or problem might not be on Disney's end, sometimes your Firestick can be the issue. In case of problems with Firestick, below we have described a simple way to fix this:

  • Go to the home screen.
  • Navigate to the settings menu and go to the applications.
  • Now scroll down to manage installed applications, go to the list, and find Disney plus.
  • Last step is to force stop and clear cache and clear data.

This will fix your Disney plus on Firestick. In a sensitive case, if this didn't work out for you, rest your Firestick. This will fix your Disney plus.


Disney Plus Not Working on Samsung TV and Roku

Disney not working on Roku or Samsung tv, it is because usually Samsung tv can be unresponsive sometimes and can cause the application freezes in the background. Simply unplug your TV and directly shut it down.

Wait for 2-3 minutes, and then turn your tv on. Before launching Disney plus, remember to clear data; otherwise, it may freeze your Disney plus again.


Nothing can be more irritating than encountering errors in Disney Plus right when you were all set to watch your favorite Disney Plus content. This can be because of several reasons including; server problems, catch accumulation, etc. However, no need to worry, as we have got some incredible fixes for you!

In this article, you will find everything that you must know to solve your Disney Plus issues. Follow these guides to fix your Disney Plus and enjoy streaming again.